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E-Bike Services

E-Bike Services

Expect Care For Every Ride

While E-bikes have been around for over a century, they weren't commercially available in the US until the late 90's. These bikes were heavy, not always very reliable, and required an advanced understanding of electronics to fix them. For this reason, these bikes were rarely seen on the floors of your local bike retailer.

Modern Diagnostics — Fast forward to today and you'll find many e-bikes are serviceable just like the car you drive. We can plug them into a computer and determine where problems are found. A new part is ordered and you are back on your way. We've been training and have tooling for many of the brands sold in bike shops.

Expert Repair — Other bikes still require an understanding of their basic electric components and how to identify problems using a variety of testing equipment. We are trained by the experts at Micromobility Connect on how to diagnose and repair these bikes as well. When other bike shops say they won't work on your bike, there's a good chance that we'll say YES!

Comprehensive Tune-Up Packages

Our best value and most complete service options for your e-bike. We'll fine tune your bike so that it is shifting as good as new and let you know what parts may need to be replaced and why. Perfect for catching small problems before they become big ones. Especially for e-bikes as many parts wear out much faster than traditional bikes. Visit us today for a free inspection and no obligation estimate.

Need only a quick fix on a specific item? See the A La Carte Services section below.

Most Popular

Basic Tune

$140
  • Full bike wash & lubrication
  • Shifting & braking adjustments with brake fluid replacement
  • Bearing adjustments
  • Lateral wheel truing
  • Firmware update & diagnostics
  • Test ride
  • Recommended every 500 to 1,000 miles
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Deluxe Tune

$240
  • Basic Tune plus:
  • Drivetrain Removal & Cleaning
  • Recommended once a year
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Additonal Information

*Ask about our Off season service rates - November 1 through January 31st.

*Package prices listed above do not include parts. Additional installation charges may apply depending on the level of service.

*Tune-up prices listed above apply to multi-speed bikes only. Prices vary for tandems and recumbent bikes. Please call for pricing.

Diagnostic Services

Mid Drive Systems

We have the tools and training to service the following mid-drive electric motor systems:

Bosch Specialized Giant Shimano Mahle Fazua TQ Aventon

Hub Drive Systems

We also have the tools and training to service most hub drive motor systems, including those purchased from internet retailers. This includes dozens if not hundreds of brands that have motors in either the front or back wheel.

Before scheduling an appointment please read our service guidelines below.

How it Works

  1. Schedule appointment: Schedule for diagnosis at Book My Bike In. (drop offs without appointment are not accepted)
  2. Diagnostic Fee: $99 at time of drop-off. Bring bike, battery, keys, and receipt of purchase (or can email ahead of time).
  3. Diagnosis: We diagnosis where fault(s) are found and determine parts needed to provide a solution.
  4. Sourcing: We attempt (20 minutes) to contact manufacturer to source needed parts and estimated pricing for parts and labor.
    • If we are unable to reach the manufacturer we will give all needed info to the e-bike owner.
  5. Next Steps: Bike Tech calls e-bike owner and discusses next steps.
  6. Pickup: Bike picked up within 2 business days of completion of repair, or decline of repair. Abandoned bikes will be donated or scrapped.

A La Carte Services

Great options for fixing individual need. Many items can be done same day.

Service DescriptionPrice
Adjust BrakingFrom $15.00
Adjust ShiftingFrom $15.00
Tube & Tire InstallationFrom $25.00
Tube & Tire Installation - hub motorFrom $50.00
Service DescriptionPrice
Wheel TruingFrom $40.00
Firmware UpdatesFrom $40.00
E-Bike AssemblyFrom $200.00
Shop RateFrom $150.00/hr

E-Bike Assembly

Assembly starting at $200 - by appointment only!

  • Includes assembly of all mechanical aspects of the bike and hookup of all electronics.
  • Fenders, baskets, and additional accessories installed at standard shop rates.
  • Includes 15 minutes of electric troubleshooting if required.
  • Partially assembled bikes will be treated as if it was not started (for your safety).
E-bike Assembly

E-bike Service Guidelines

E-Bike Service Guidelines

  • Appointments for e-bike service are highly encouraged. Mandatory for diagnostic services.
  • Keys and charger to bike must be brought in at time of drop off.
  • Charge on battery must be less than 50%.
  • We only repair with manufacturer's OEM parts shipped from the manufacturer. Generic parts will not be installed.
  • All service is conducted according to UL guidelines.
  • Storage fees will accumulate after 48 hours of completion - $10/day.
  • We DO NOT work on altered, chipped, or modified e-bikes.

*We reserve the right to decline service on any bike for safety and/or quality reasons.

Note: All prices listed above are for labor only. Listed prices are for parts and accessories purchased from Bike Tech.

*Third party item installations will incur an additional labor charge. Please shop local :)

*Prices may vary depending on the bike manufacturer and configuration.

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